We seek to assist in making your insured’s life whole again by providing the most accurate like kind and quality research for all items associated with the loss. Our team of research professionals rely on years of experience and claims knowledge to recommend specific replacement items. We use only nationally recognized retailers and suppliers selected based on the insured’s specific loss location and purchasing habits. This ensures the highest level of accuracy and provides the best possible customer experience. 

Consumer buying trends today require insurance carriers to consider fulfillment and replacement services to enhance the overall customer experience for insureds. National Vendor has over 25 years of experience with direct consumer fulfillment, and we understand the logistics of meeting and exceeding the insured's expectations. Insureds expect friendly and quick assistance, and our expert fulfillment representatives are the best in the business. Our surveys confirm that customer satisfaction increases when National Vendor assists insureds with the fulfillment of items. With approval from the adjuster and the insured, we can physically replace items from the quoted contents inventory.

Our fastest growing business, customers rely on our Specialty and Bid Management experts for assistance with complex claims involving contractors and/or specialty equipment and inventories. Large, complex losses – including commercial losses – require more attention and expert coordination. Our team of specialty experts can assist with both evaluation and fulfillment of non-standard items and inventory. Our bid managers are experts in evaluating vendor and contractor bids.  Simply send us the vendor’s original proposal and we will respond with either the new negotiated bid or the written verification of the original bid’s fair market accuracy. We are devoted to ensuring a fair and accurate settlement for our customers!